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Taking a screenshot of an error or malfunction affecting our software

Error message: "You are already logged-in from another computer...."

Desktop: Lobby issues - Clearing the application and lobby cache

Reinstalling our software

Mac installation or update issue: Error -2/1000

Reporting software issues, malfunctions or error messages

Sound problems on Windows or Mac

Virus concerns about our software (Windows)

The error message 'Connection closed by server side'